Next-Generation Solutions
Supporting New Levels Of
Performance

Flexible Workforce Management
Five Positive Actions That Make A Big Impact

1

Communication through visibility and access

• 24/7 web access to open-shift needs and requests
• Automatic email notification of newly posted shifts
• Automated system matches needs, interests and competencies, ensures staff members have access only to shifts they are qualified to work
• Shift visibility expands in stages to different labor pools (i.e. home unit, then facility-wide, then enterprise-wide) or by seniority
• Agency management*–once internal resources are exhausted, automates communication of shift requests with agencies and vendor management system providers
• Integration with scheduling systems*–three types of shift data (needs, awards, core schedule) are efficiently transferred to/from BidShift

2

Incentive management consistent with policies

• Choose from multiple wage approaches
  – Regular base-rate (regular rate or straight sign-up)
  – Regular base-rate plus bonus
  – Variable-rate bidding (reverse-auction) on full rate, incentive amount,
     or base plus percentage
• ShiftRewards*–automated point-based program used in combination with or as an alternative to financial incentives. For example, preferred parking or laundry services
• Multi-phase shift posting–structure incentives to motivate staff to request shifts early and provide “fair” access to work opportunities by offering different incentive options to different pools of employees

3

Manage per diem commitments

• At-a-glance information on all per diem pool commitments
• Create minimum commitments for various labor pools
• Restrict access based on fulfillment of minimum commitments
• Ensure consistency by automating visibility in compliance with policies

4

Strategies and insights

• Analysis of staffing pool structures and practices – demand planning, regulatory/policy compliance, and cultural/market influences
• Operations review–workflow, accountability structure, practice environment, workforce characteristics, technology solutions, and reporting capabilities
• Operational and strategic recommendations–leading practice guidelines and flexible programs based on client specific needs
• Monitoring-impact and compliance

5

Informed decision making

• View requesting staff member information–work history, pay, skills, competencies, seniority, recently awarded shifts, and other critical information
• Safe Scheduling alerts notify staff and managers about potential violations of
  the organization’s scheduling rules
• Report Suite–track impact, shift-fill percentage, staff adoption, cost of filling
  shifts, incentive spend, hours to commitment–with direct output to Microsoft Excel

Put BidShift To Work For You

Assurance that comes with an experienced guide

• Short implementation process – average 6-8 weeks
• Leading practice tools and project plans
• Current state analysis and process chance design
• System configuration templates
• Little or no staff training necessary
• System optimization as your needs change
• Impact monitoring assistance

Grow with the BidShift community

• User groups
• Educational events
• Leading practices
• National Nursing Advisory Board
• Client Newsletter

Take The Simple Step
And Call BidShift Today

Positive effects will spread throughout your entire organization. Prepare for a higher level of performance.

Put BidShift to work for you today.
800.658.8940

Features for staffing managers

• Post open shifts that can be viewed over the Internet by qualified staff
• Set skills and pay criteria for shifts
• Configure for dynamic bidding or self-scheduling
• Create staff profiles
• Automated matching of qualified staff to open positions and shift requirements
• Configurable auction durations
• Automatic E-mail notification to employees of shift assignments, out bid notices, and new shifts added that meet user criteria
• Customizable look and feel
• Customizable messaging to users
• View and print management reports (Utilization, Payroll Audit, etc)

Features for employees

• Ability to view work opportunities over an intranet or the Internet 24 hours a day
• Individualized view of shifts that match openings employee is qualified to work
• My BidShift gives each bidder a personalized portal view on shifts they would be most interested to bid on, as well as screen display of current & competitive bids
• eBay like interface including real-time auction status
• Track shifts employee had requested or bid on or have won
• Easy and powerful search (For example, find openings by hospital, unit or care-type)
• Ability for users to retract bids and system automatically retracts overlapping bids
• Simple, user friendly and requires minimal to no training to use

Dynamic bidding vs. self scheduling

BidShift™ can be configured to support dynamic bidding or self-scheduling. With self-scheduling, openings are posted with set rates (can include fixed per hour, with bonuses or lump sums). Qualified employees request to fill the opening (usually as first-come-first-serve). A list of employees requesting the shift is presented to the staffing manager who assigns the shift.
With dynamic bidding, openings are assigned a minimum and maximum pay rate and bidding time period and then assigned an auction format (Reverse Auction bid-down, BestBid, or MultiPhase bidding). Employees can bid on the open shift anytime during the bidding period. Once bidding closes, a list of bids is available to the staffing manager who assigns the shift.
BidShift™ works well in concert with existing staffing systems to optimize staffing efficiencies.

BidShift™ is offered as a hosted service

BidShift™ is delivered to our customers as a web-based, hosted service. This means that no software needs to be installed at your location and we maintain and support the BidShift™ application on our hardware at our data center. This hosted delivery model simplifies the IT requirements and minimizes the impact on our customer's technology resources. Your users and administrators can easily utilize the software from any computer that can access the Internet via a standard web browser.

The BidShift™ application has been developed in Java and supports all J2EE standards. It is compatible with UNIX and Linux and all major databases. BidShift™'s flexible architecture supports interfacing with existing systems should integration be desired.